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By James Crawshaw, Senior Analyst – OSS/BSS Transformation, Heavy Reading, 7/3/2017
Like many businesses, wages are the biggest single cost item for most telecom operators. Anything that can be done to replace humans with software falls straight to the bottom line.
By James Crawshaw, Senior Analyst – OSS/BSS Transformation, Heavy Reading, 6/9/2017
TM Forum Live!, the industry association's annual jamboree in Nice, is the key event in the OSS/BSS world's calendar -- closely followed by Light Reading's OSS in the Era of SDN & NFV.
By Iain Morris, News Editor, 5/18/2017
US telco giant AT&T is developing smart city offerings that other carriers will be able to resell on their own networks.
By Iain Morris, News Editor, 5/17/2017
Ulf Ewaldsson does not seem like a man facing one of the most daunting tasks in telecom. With his ready smile and lilting Swedish accent, the head of Ericsson's newish digital services ...
By Iain Morris, News Editor, 5/16/2017
NICE, France -- TM Forum Live -- The billion-dollar investments that operators have made in billing support systems (BSS) represent a colossal waste of funds, judging by comments from ...
By Iain Morris, News Editor, 5/16/2017
NICE, France -- TM Forum Live -- The TM Forum is launching a new software app that will allow telcos to monitor their progress on digital transformation amid concern that some departments ...
By Iain Morris, News Editor, 5/15/2017
NICE, France -- TM Forum Live -- Ericsson is considering buying companies that could strengthen its digital services business and is predicting a "tangible turnaround" at the ailing unit ...
By Iain Morris, News Editor, 5/15/2017
NICE, France -- TM Forum Live -- If open source has swiftly become the latest religious practise in the telecom industry, it is still attracting its share of skeptics and unbelievers.
By Caroline Chappell, Contributing Analyst, Heavy Reading, 6/22/2016
The major topic of discussion at Nokia's Network Management Breakfast, held in Nice during TM Forum Live 2016, was automation. Important questions were addressed: What's driving the ...
By Iain Morris, News Editor, 5/12/2016
NICE, France -- TM Forum Live! -- Orange CIO Pascal Viginier had to address board-level concerns that lack of IT sophistication would be the downfall of the Essentials2020 strategy the ...
By Ray Le Maistre, International Group Editor, 5/11/2016
NICE, France -- TM Forum Live! -- Having benefited from its previous acquisition of Tribold in 2013, OSS/BSS specialist Sigma Systems is closing in on the acquisition of {complink ...
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Women in Comms Introduction Videos
Cisco: Mentoring Critical to Attract & Retain Women

7|19|17   |   6:40   |   (1) comment


Liz Centoni, senior vice president and general manager of Cisco's Computing System Product Group, shares why mentoring in all its forms is important for women and what Cisco is doing that's made a difference for women in tech.
LRTV Custom TV
Gigabit LTE With Snapdragon 835

7|12|17   |     |   (1) comment


At an event in Wembley stadium, EE used its live network to demonstrate gigabit LTE using a Sony Xperia XZ Premium smartphone with a Qualcomm Snapdragon 835 chip.
LRTV Custom TV
Implementing Machine Intelligence With Guavus

7|12|17   |     |   (0) comments


Guavus unites big data and machine intelligence, enabling many of the the largest service providers in the world to save money and drive measureable revenue. Learn how applying Machine Intelligence substantially reduces operational costs and in many cases can eliminate subscriber impact, meaning a better subscriber experience and higher NPS.
LRTV Custom TV
Unlocking Customer Experience Insights With Machine Intelligence

7|12|17   |     |   (0) comments


When used to analyze operational data and to drive operational decisions, machine intelligence reduces the number of tasks which require human intervention. Guavus invested in Machine Intelligence early. Learn about the difference between Machine Learning and Machine Intelligence.
Women in Comms Introduction Videos
Verizon VP Talks Network, Career Planning

7|12|17   |   4:49   |   (0) comments


Heidi Hemmer, vice president of Technology, Strategy & Planning at Verizon, shares how bold bets and the future of tech define her career.
Telecom Innovators Video Showcase
Masergy's NFV Journey

7|11|17   |     |   (0) comments


Ray Watson, vice president of global technology at Masergy, discusses the advantages and challenges in entering the still-maturing NFV market for the past three years.
Telecom Innovators Video Showcase
Mavenir on RCS Cloud Platform & Multi-ID

7|10|17   |     |   (0) comments


Guillaume Le Mener, head of marketing and corporate development at Mavenir, discussed RCS and the recent launch of Multi-ID, which supports T-Mobile's DIGITS, the revolutionary new technology that breaks down the limitation of one number per phone and one phone per number.
LRTV Custom TV
ADTRAN Executive Outlines Trends in Next-Generation 10-Gigabit Cable Networks

7|10|17   |     |   (0) comments


Hossam Salib, VP of Cable and Wireless Strategy at ADTRAN, outlines key trends as MSOs begin to deploy next-generation Gigabit and 10-Gigabit cable networks. In the interview, Hossam outlines the advantages of a Fiber Deep architecture, FTTH options including EPON and RFoG, and the importance of SDN and NFV in building next-generation high-bandwidth cable networks.
LRTV Interviews
Global Capacity: Bandwidth Demand Driving Ethernet Growth

7|6|17   |   6:37   |   (0) comments


At Light Reading's Big Communications Event in Austin, Texas, Global Capacity's VP of Marketing Mary Stanhope talks about how the demand for bandwidth is changing the way service providers deliver broadband services.
LRTV Interviews
Colt's Services Chief on Digital Delivery

7|5|17   |   16:12   |   (0) comments


Rogier Bronsgeest, the chief customer experience officer (chief CEO!) at Colt, discusses the way in which the service provider interacts with its customers these days and his aggressive net promoter score (NPS) targets.
Women in Comms Introduction Videos
BT VP: Women Should Fill Security Talent Gap

7|5|17   |   6:00   |   (2) comments


By 2020 there will be six security jobs for every qualified worker, and Kate Kuehn, vice president of Security for BT in the Americas, says BT wants to encourage women to fill the shortage in jobs.
LRTV Interviews
Colt Sales Exec on Services Trends

7|4|17   |   12:59   |   (0) comments


Colt's sales director for enterprise, James Kershaw, sheds some light on the services currently in demand and how network upgrades are influencing customer demand.