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Analysis of the shifts in customer engagement strategies being undertaken by communications service providers.
By Kelsey Kusterer Ziser, Editor, 2/23/2018
AT&T's Network-Based SD-WAN is going global as the carrier has made its software-defined wide-area network available as a virtualized function on the AT&T FlexWare ...
By Eryn Leavens, Special Features & Copy Editor, 2/23/2018
This week in our WiCipedia roundup: Motherhood is on the rise; Damore gets shut down; Hollywood gets something right; and more.
By Carol Wilson, Editor-at-large, 2/23/2018
The millennial generation is having a big impact on how telecom needs to create and deliver services to small businesses, says the man leading CenturyLink's SMB efforts.
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By Ray Le Maistre, Editor-in-Chief, 2/19/2018
Ever keen to benefit from the operational and financial efficiencies that come from telco cloud deployments, Telefónica's wholesale business unit has added ...
By Kelsey Kusterer Ziser, Editor, 2/16/2018
T-Mobile is accelerating automation of its customer service operations by deploying Tupl's Automated Customer Care Resolution (ACCR) tool, which utilizes artificial ...
By Eryn Leavens, Special Features & Copy Editor, 2/16/2018
This week in our WiCipedia roundup: Another tech conference, another inappropriate after-party; views on math affect performance; equal pay schmequal pay; and more.
By Carol Wilson, Editor-at-large, 2/15/2018
Automation of "products, processes and systems" is at the core of CenturyLink's future as it focuses on better customer experience and advanced network products, the ...
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By Kelsey Kusterer Ziser, Editor, 2/14/2018
Communications and digital service provider GCI is deploying a new SD-WAN platform, CloudFlex SD-WAN, which is now available to its 14,000 business customers in ...
By Carol Wilson, Editor-at-large, 2/14/2018
Windstream today launched two new service brands with which it plans to become a more aggressive competitor in the business market space, particularly taking on its ...
By Carol Wilson, Editor-at-large, 2/13/2018
Telia Carrier and Pilot, a US metro fiber provider, today announced a partnership that will let the latter continue to try to disrupt some of the most competitive ...
By Eryn Leavens, Special Features & Copy Editor, 2/9/2018
This week in our WiCipedia roundup: SheHacks hosts largest female hackathon in world; the birth of diversity data; wear your geek on your sleeve; and more.
By Kelsey Kusterer Ziser, Editor, 2/2/2018
Orange Business Services is acquiring healthcare software company Enovacom to provide new services to healthcare institutions undergoing digital transformations.
By Eryn Leavens, Special Features & Copy Editor, 2/2/2018
This week in our WiCipedia roundup: Federal IT needs women; CEOs under spotlight for views on diversity; "perceived gender bias" in schools; and more.
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Enterprise Cloud News
Users Value Security Over Convenience – Finally
Mitch Wagner, Editor, Enterprise Cloud, 2/23/2018
Convenience is at last taking a back seat to security, according to an IBM study.
Amazon Launches Repository for Open Source Serverless Code
Mitch Wagner, Editor, Enterprise Cloud, 2/22/2018
Users and developers can share code for machine learning, image processing, ...
Telco Transformation
Videos: Sneak Peek of Huawei's 5G Vision
Sarah Thomas, Director, Women in Comms, 2/23/2018
Huawei previews its plans for 5G, including how artificial intelligence and the ...
Deutsche Telekom Demos 5G Interop in Germany
Sarah Thomas, Director, Women in Comms, 2/22/2018
Along with partners Huawei and Intel, Deutsche Telekom has proven out 5G ...
Telecom Innovators Video Showcase
Prime Reading
Light Reading's 2017 Survey of Women in Comms
Sarah Thomas , Director, Women in Comms , 9/18/2017
The results are in from Light Reading's first-of-its-kind survey, taking the ...
Calix Gambles on a Software-Defined Reboot
Carol Wilson , Editor-at-large , 6/28/2017
Having invested big bucks to become a software company, Calix seems poised for a ...
Evaluating Juniper's Cloud CPE Solution
Ray Le Maistre , Editor-in-Chief , 6/29/2016
Light Reading commissioned independent test lab EANTC to evaluate Juniper's Cloud ...
Hall of Fame 2016: The Candidates
, 4/13/2016
The Light Reading team has deliberated over this year's Hall of Fame candidates, ...
Awards
Intel Capital Diversity Fund
Know a female-led, communications-focused startup worthy of Intel's $125M Capital Diversity Fund?

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Faster-Than-Light Reading
Silence Like Diamonds – Finale: When in Rome
John Barnes , Author , 8/25/2015
Yip and Marcus find out who kidnapped them -- and why.
From The Founder
The world of virtualization is struggling to wrench itself away from the claws of vendor lock-in, which runs counter to everything that NFV stands for.
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December 4-6, 2018, Lisbon, Portugal
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CxO Spotlight - Executive Interviews
I got to visit Nortel in Ottawa only after-the-fact. It was 2011, and Ciena had long since completed its acquisition of the Metro Ethernet Networks group, arguably ...
Rajeev Suri's master plan is on the verge of paying off, if the telecom market would only cooperate.
Live Digital Audio

A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.

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