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Key developments related to customer experience management (CEM) support systems and deployments.
By Phil Harvey, US News Editor, 1/2/2019
A 'bonkers' network management card had too much eggnog and caused a wave of service outages, including 9-1-1 service, in several states for several days during the last week of 2018.
By Jeff Baumgartner, Senior Editor, Light Reading, 12/19/2018
Kyrio has turned Go2Broadband service locator into a digital, hyperlocal service locator for cable resellers with plans to extend that capability to other service-oriented industries.
By Jeff Baumgartner, Senior Editor, Light Reading, 12/7/2018
Cloud-powered video platform is in 'extended trial period' with hotels, with more business- and sports-venue deployment models in the works.
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By Paul Rainford, Assistant Editor, Europe, 12/6/2018
Also in today's EMEA regional roundup: Huawei finds solace in Portugal; French fiber pushes on; Colt expands in central and eastern Europe; VEON's new man in Ukraine; Nokia gets busy in China and Brazil.
By Jeff Baumgartner, Senior Editor, Light Reading, 12/5/2018
Spectrum Enterprise teams with Moviebeam to beef up video offering for hotels.
By Mitch Wagner, Executive Editor, Light Reading, 11/27/2018
AWS CEO Andy Jassy says enterprise are 'looking to flee' Oracle and Microsoft SQL Server – and the Philippines' Globe Telecom says they're one example of a company that moved off Oracle.
By Kelsey Kusterer Ziser, Editor, 11/26/2018
Pascal Menezes says defining key APIs between carriers and setting SD-WAN standards is MEF's way of helping drive automation and digital transformation process.
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By Phil Harvey, US News Editor, 11/20/2018
For enterprises, 5G opens up a new conversation with carriers – not just about what's possible on their new networks, but what they can do now to help businesses beyond providing connectivity.
By Mitch Wagner, Executive Editor, Light Reading, 11/16/2018
Orange Business Services is working with several vendors to develop multivendor SD-WAN expertise and counting on MEF application programming interfaces and definitions for SD-WAN to enable a single portal for its SD-WAN offering, says Franck Morales, vice president of marketing of connectivity services for Orange Business Services. In addition, its SD-WAN service will be built on four other pillars: native cloud connectivity, best-of-breed security, global services and future-proof solution.
By Kelsey Kusterer Ziser, Editor, 11/8/2018
Satya Parimi of Spectrum Enterprise, says managed SD-WAN services are coming shortly following trials that revealed the complexity of deploying this new service.
By Francesco Venturini, Managing Director, Global Communications & Media Industries, Accenture, 11/5/2018
Why CSPs should adopt an omni-channel approach to improve the customer experience and regain their competitive advantage
By Carol Wilson, Editor-at-large, 10/31/2018
MEF18 demo shows policy-driven dynamic services over multi-carrier networks
By Kelsey Kusterer Ziser, Editor, 10/24/2018
Colt's Mirko Voltolini explains where the operator has seen success with its On Demand service platform, but also addresses why the traditional service delivery model still has staying power.
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Security Now
Schneider Electric EV Charging Stations Vulnerable to Attack
Scott Ferguson, Managing Editor, Light Reading, 1/15/2019
Researchers at Positive Technologies have found three vulnerabilities within ...
Average Cyber Attack Cleanup Tops $1M, Radware Finds
Scott Ferguson, Managing Editor, Light Reading, 1/15/2019
Over the last year, the amount that companies pay out to clean up from a cyber ...
Broadband World News
AT&T's Zeto: Smart Cities Are Built on Platforms
Alison Diana, Editor, Broadband World News, 1/15/2019
Mike Zeto, GM of AT&T's Smart Cities division, expects metro areas to adopt ...
BearingPoint Exec: 'CSPs, Don't Miss Out on Digital Transformation'
Alison Diana, Editor, Broadband World News, 1/14/2019
Angus Ward, CEO of Digital Platform Solutions at tech and management consulting ...
Telecom Innovators Video Showcase
Prime Reading
How Radcom's Pricing Model Is Set to Disrupt the Market
Ray Le Maistre , Editor-in-Chief , 2/7/2018
Radcom's VNF pricing model looks set to excite network operators and drain the ...
Calix Gambles on a Software-Defined Reboot
Carol Wilson , Editor-at-large , 6/28/2017
Having invested big bucks to become a software company, Calix seems poised for a ...
US Giants Carve Out Role in the Industrial IoT
Sarah Thomas , Director, Women in Comms , 2/2/2016
AT&T and Verizon are taking different approaches to the Industrial Internet of ...
Leading Lights 2015: The Finalists
Ray Le Maistre , Editor-in-Chief , 5/7/2015
Light Reading is proud to announce the finalists for this year's Leading Lights ...
CxO Spotlight - Executive Interviews
Masergy's new CEO admits his company is seeing more competition in the managed services space from traditional telecom operators, but expects the privately held ...
Synamedia, the startup spawned by the acquisition of Cisco Systems's video software unit, will stick to its knitting by helping pay-TV partners deliver services to ...
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