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Apple Adds Dual SIM Support to Select New iPhones

Jeff Baumgartner
9/12/2018
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Amid a flurry of new iPhone models, Apple today announced it is adding Dual SIM support for two of them -- the iPhone XS and the iPhone XS Max.

"One thing we've had requests for is Dual SIM capability," Phil Schiller, Apple Inc. (Nasdaq: AAPL)'s SVP of worldwide marketing, said during the company's product unveiling event at the Steve Jobs Theater at Apple Park.

Dual SIM will be supported on the iPhone XS and XS Max (pre-orders start September 14 and hit stores on September 21) using a single physical SIM alongside the digital eSIM. An exception is China, where Apple can't offer eSIM in the iPhone yet. For that market, Apple has developed a special model of the iPhone XS Max that can support two physical SIMs (one can be placed on each side of the phone's SIM tray).

Apple plans to make Dual SIM support available via a free software update this fall, and its use will require two wireless service plans.

He outlined some use cases for Dual SIM, as some customers want to use two phone numbers (perhaps one for home and one for work on the same phone), or want different plans for different parts of the globe.

Schiller said Apple has been working with various carriers around the world to develop the standards for eSIM, noting that the technology is already shipping in iPads and Apple Watches with cellular capability.

Schiller didn't spend time outlining them all, but the screen behind him did reference carriers such as Truphone Ltd. , EE , Verizon Wireless , T-Mobile, Airtel, Reliance Jio , Deutsche Telekom AG (NYSE: DT), Vodafone, GigSky and Bell.

Out in the Twitterverse, meanwhile, T-Mobile US Inc. CEO John Legere couldn't help but to weigh in on the implications (at least when viewed through his lens):

But eSIM technology isn't bereft of controversy. The U.S. Department of Justice is investigating whether AT&T and Verizon might have colluded to stifle it because it could make it easier for consumers to switch providers. That probe comes after a similar one was conducted in 2016, and later scuttled, after investigators found "little evidence for the claim," according to The Washington Post.

— Jeff Baumgartner, Senior Editor, Light Reading

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kelseywilson
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kelseywilson,
User Rank: Light Beer
11/12/2018 | 11:40:24 AM
Dual Sim Setup
That's the first catch, of course: only 10 countries support Apple's eSIMs, namely Austria, Canada, Croatia, the Czech Republic, Germany, Hungary, India, Spain, the U.K., and the U.S. Even then carriers must offer compatibility too, and initially the only supporting U.S. carriers for the XS and XS Max will be AT&T, T-Mobile, and Verizon. Sprint is planning to back the technology, but doesn't yet have a date.iPhone owners will also need an update to iOS 12 coming "later this year," and a carrier's official app or special QR code. Many people will already have a nano-SIM card from their main carrier, in which case adding a second number involves adding a plan to the eSIM. If using a carrier app, the process is as simple as using that app to buy a plan — in the case of a QR code, you have to open the Settings app, tap Cellular, then "Add Cellular Plan." You'll be presented with an option to scan your code.
riotaylor
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riotaylor,
User Rank: Light Beer
11/10/2018 | 4:29:41 AM
reply
It is helpful for the users that Apple adds new features to the iPhone that Apple Adds Dual SIM Support to Select New iPhones. The Dual SIM capability is the best. It is great that the Dual SIM support available via a free software update. All the Apple users have to knowledge about the iTunes Error Code 5105 because is also an issue of the apple' iphone. 
elsamiller
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elsamiller,
User Rank: Light Beer
9/26/2018 | 2:04:24 PM
Dual SIM is very interesting
Dual SIM is very interesting
navalrobin
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navalrobin,
User Rank: Light Beer
9/24/2018 | 4:27:21 PM
Re: Be careful what you ask for
It is definitely an appreciating news that there has recently added a dual SIM feature to some particular iPhone models. The users may get other details recommended by Apple customer support number that will be really helpful for them.
Clifton K Morris
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Clifton K Morris,
User Rank: Lightning
9/12/2018 | 10:07:14 PM
Be careful what you ask for
About two years ago, I provided a well-reasoned list of features I wanted to see on upcoming iPhones. Dual-SIM was one of them. I explained that I had a work phone and a second line. I sent it to Craig Federighi, and his responses made me chuckle like he does on stage.

They also implemented other features and even pricing I suggested for iPhone X.

These days however, Id probably place my XfinityMobile SIM in the phone. Xfinity has a great product.
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