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SlideshowTalkTalk's 'Tech Debt' Transformation

Philip Clayson, Technology Director, TalkTalk
Philip Clayson, Technology Director, TalkTalk

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HardenStance
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HardenStance,
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2/12/2018 | 11:23:06 AM
Great piece - thought-provoking
"Running applications on public cloud is more operationally effective than on-premises infrastructure for which you must take responsibility for continual updating and patching. Outsourcing those tasks to a Tier 1 provider such as Microsoft with their Azure solution is an easy way to reduce trading risk."

That's quite a statement from the Technology Director of a pretty large ISP.

In principle the idea of "Tech Debt" and the "Trading Risk" methodology certainly sound persuasive. (Compliance to the NIST Cybersecurity Framework is almost invariably the right starting point nowadays too).

It's notable too that it often takes a high profile setback such as what Talk Talk suffered in 2015 to be motivated to drive organizational change of this kind.

I imagine a lot of ISPs may want to hear more about what Talk Talk is doing here.

Tier one telcos? Maybe one or two The rest, I'm not so sure.

Tremendous piece, James. Thanks a lot.
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